We do not pluck ears on a regular basis. This is because it can be painful and recent research by veterinary dermatologists has determined that ear plucking can cause trauma to the inner ear skin, which is very sensitive and lead to infection. Head shaking can also result after ear plucking and this can lead to hematoma’s forming. We will be glad to trim the hair in and under the ear very short or pull out dead hairs. We hope you understand and appreciate that our main concern is for your pet’s comfort and safety.