Why can’t my dog be ready earlier?

It’s always my goal to have your dog ready as quickly as I can… but I won’t put your dog in a stressful or dangerous situation to do that. Sometimes, dogs need a break during their grooming session. I use sharp scissors to trim your dog’s hair, and rushing can be...

Can I stay with my dog during the groom?

Some customers feel their dog will be better behaved if they stay with them, but in most cases, this can have the opposite effect. Dogs can be nervous at first because they may not be used to staying with me or being without you for long, but they soon get used to the...

Should I walk my dog before a groom?

Please make sure you walk your dog before your appointment. This releases energy and allows your dog time to toilet, before the grooming process starts. A good walk will make the grooming time easier and more enjoyable for your dog.

My missed calls and voicemail system?

My full attention is given to the dog that is being groomed, so unfortunately, I sometimes must rely on voicemail. I try to return all calls and voicemails the same day and can’t do this while driving since I need to write down information about you and your pet....

What if I need an appointment change?

Please call us to cancel and re-schedule as soon as you know that you won’t be able to keep the appointment. We require 5 days’ notice to allow us to fill the appointment time. Due to the loss of (self-employed) income from the lost appointment, it is necessary to...