Dog Grooming Questions & Answers
Appointment & Scheduling
It’s always my goal to have your dog ready as quickly as I can… but I won’t put your dog in a stressful or dangerous situation to do that. Sometimes, dogs need a break during their grooming session. I use sharp scissors to trim your dog’s hair, and rushing can be dangerous. My priority is to treat your dog with respect and love. My goal is for your pet to look forward to grooming visits! If you have any questions that weren’t answered here, feel free to give us a call.
Some customers feel their dog will be better behaved if they stay with them, but in most cases, this can have the opposite effect. Dogs can be nervous at first because they may not be used to staying with me or being without you for long, but they soon get used to the routine of being groomed and will enjoy the calm environment we have at Pawgeous Mobile Grooming. If you stay, your dog will be poised ready to go with you and they won’t be able to relax so it will be best for you to quietly leave after your consultation and I will return to you your happy clean dog after the groom.
Please make sure you walk your dog before your appointment. This releases energy and allows your dog time to toilet, before the grooming process starts. A good walk will make the grooming time easier and more enjoyable for your dog.
My full attention is given to the dog that is being groomed, so unfortunately, I sometimes must rely on voicemail. I try to return all calls and voicemails the same day and can’t do this while driving since I need to write down information about you and your pet. Please be patient, and I will return your calls as soon as possible. I do appreciate your calls and your business.
Please call us to cancel and re-schedule as soon as you know that you won’t be able to keep the appointment. We require 5 days’ notice to allow us to fill the appointment time.
Due to the loss of (self-employed) income from the lost appointment, it is necessary to charge a 100% fee for any appointments which are not cancelled / rescheduled within 5 days of the appointment time.
When I arrive at your home, I will perform a visual and physical screening of your pet. This includes evaluating the eyes, ears, teeth, nose, underside, skin and coat, and nail and pads. Once complete, they’ll discuss grooming packages and suggest specific treatments unique to your pet. During this time, you can provide any special grooming instructions or a haircut you have in mind. This is also a great opportunity to bring up known issues your pet has, from limping to allergies, and for older pets, the location of benign lumps. Letting your pet’s stylist know these conditions will help them recommend a custom grooming plan for your dog. When deciding on the service, ask what tools or products you’ll need for regular maintenance. This will help you determine whether the service suits both you and your pet’s lifestyle.
Yes, you do. However, on occasions I do have available spaces at short notice so always phone to enquire. I do recommend you book 6-8 weeks in advance and most of my customers book two treatments in advance to ensure an appointment.
Before leaving with your dog be sure to ask for any care instructions between visits. If you and your pet are happy with the grooming experience, also consider scheduling their next appointment. You want your pet to be on a regular grooming schedule that accounts for busy times of the year. Based on the type of service, your dog may need more frequent visits. In either case, I will help you determine and put together a schedule to accommodate both you and your pet.
A complete groom can take from 1.5 to 3 hours depending of the size, breed, and condition of the dog. Every pet is different. Times are adjusted to meet the needs of the pet.
This will depend on which treatment your dog is having. If you are bringing your puppy to us for their first visit, they usually stay with us for a maximum of 1 hour (this gives us plenty of time for cuddles) and for them to have a bath, nail trim and ear clean. Usual treatments last for 1-2 hours maximum as we do NOT run a conveyor belt type grooming salon. Each dog is bathed and dried by hand. We want to make their experience as positive as we can.
You may find your appointment takes longer than anticipated. This is because I take my time to ensure your pampered pooch is relaxed and you get the best possible service.
It is advisable that you book your dog in again when you pick them up. We suggest that you phone up at least two weeks in advance of when you dog is due to be groomed to make an appointment. If your dog only requires a bath and groom with no trimming, then we may be able to fit you in sooner. We also operate a cancellation list if you require a more urgent appointment. Our Christmas bookings are in high demand and will need to be booked around October time to avoid disappointment.
Booking an appointment for a grooming service ahead of time ensures that you and your pet are not kept waiting any longer than necessary. Saturdays tend to be especially busy. We’re happy to take late bookings when we have availability.
Pawgeous appointments are scheduled on a first-come / first-serve basis and can be made via voicemail, text, email, or on this website. Please keep in mind that it will take time to respond to scheduling requests and that calls are not answered during grooming appointments. After an initial visit, recurring follow-up appointments in advance are suggested for you to get the day and time you want. Note that during holiday seasons appointments for dog grooming fill up quickly, and regular customers will be served first.
Pawgeous Mobile Dog Grooming prices vary depending upon the breed of dog, how large the dog is in size, the style of groom and the condition of their coat. In contrast to grooming salons, I come to you with my “mobile dog grooming spa”. No hassle and stress of dropping off and collecting your dog, I groom in the comfort of your home surrounds using the latest in Hydrobath washing and blaster drying – giving your dog the perfect groom.
There are so many advantages to having your dog(s) groomed by Pawgeous Mobile Dog Grooming. Most importantly, regardless of chosen groom, I always pay attention to the eyes, ears and face. Therefore, whether your dog needs a full groom, or just a fluff-dry and cologne, Pawgeous Mobile Dog Grooming have a groom for you. Dog Grooming Questions
In other words, Pawgeous Mobile Dog Grooming is generally your best grooming option without leaving home! Most importantly, I provide the one-to-one service that includes more attention for your dog(s), helping to keep them clean and smelling great.
Above all, you should not overlook using a dog groomer regularly! Grooming your dog should be regular appointment, to ensure that your dog is living its best life, as well as fostering good health and wellness. Dog Grooming Questions
Travelling to the dog groomers can take a lot of valuable time and produce unnecessary stress. So, why have the battle of getting your dog into the car and hoping there is parking in town, when I can come to you? My “mobile grooming dog spa” has the latest ‘Hydrobath’ washing and blaster drying, with a height adjustable grooming table, providing easy access for dogs of all sizes. Also, for all my dog grooming services, I use hypoallergenic shampoos, conditioners and massage washing, ensuring a deeper clean. I hand towel and fluff dry all dogs, before a style groom.
At Pawgeous, it’s not just about the grooming services I offer – It is more than work for me, I love the interaction and cuddles with your dog. To formalise my love and passion, I have undertaken industry leading City & Guildstraining and Canine First Aid courses.
As a dog mad family, our two German Shepherds and Border Collie are spoilt rotten, and that’s how we feel every dog should be – especially yours!